Registered Address
Apt/Suite 10926
Chynoweth House
Trevissome Park

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from SoundHug?

We offer free delivery for order more than £20. Otherwise it is £1.99 and will be shown on the checkout page.

Which payment methods are accepted?

We accept PayPal, major credit card and bank transfer.

How long will delivery take?

Most UK delivery will take 2-3 working days to arrive. International delivery will take 8-11 days depending on destination countries.

How secure is shopping at SoundHug? Is my data protected?

All your data are encrypted upon submission and we do not store any of your payment details to ensure secuirty.

What exactly happens after ordering?

You will receive an order confirmation email and once it has been shipped, another shipping confirmation email which contains the tracking number for your order (if there is any).

Do I receive an invoice for my order?

Invoice are not provided by default but can be provided upon requested, please fill in the form on the right to request for an invoice.

Send us an email